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Seems like they aren't even going to be helpful. They may see a declining market because wifi is getting built into gadgets, but the message they sent to me yesterday is like shooting themselves in the foot, and killing their own market by alienating possible future customers. I will never be one of their customers.īTW, 20% rebate for becoming one of their new milking cows is ridiculous.

Now, they are trying to force customers into a costly subscription model. When my Sandisk EyeFI stops working, I will find a solution from another company. At least they kept alive for all the legacy customers, but only after the shit storm it created as people had invested thousands in the platform. The last time I recall something like this happening was when Logitech bought Squeezebox and rendered that ecosystem dead. I did recommend it to a few friends, I'm going to have to apologise to them now. If they can think I'll buy another EyeFi (or for that matter Ricoh) product again - wow. The products will stop working on the 16th September. The attitude was along the lines of 'We've decided your investment in EyeFi products is void. It's outrageous - and they way they wrote the letter too. Their X2 cards (amongst the affected) were offered for sale as late as March 2015. Services required for the cards to function properly will be turned off by the company, with no support offered. Shame on your company.īackground: Eye-Fi have sent all their customers an email to inform them that all of their cards older than their latest Mobi series will be made obsolete beyond September 16. I would have updated to the Mobi cards in time anyway, but out of principle I will avoid Eye-Fi products in the future and advise my photographing friends to do the same. If you were offering an 80% discount on upgraded cards then I could stomach the transition, but a 20% discount is miserly and clearly designed to grow your bottom line. By selling hardware, your company has an obligation to your customers to make sure the cards work without your involvement beyond your support period, or to keep supporting the cards.

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I suspect you are cutting costs by not having to maintain older systems to support the older cards, which would be fine if your service was software only. Weasel words about “encryption technologies changing” etc are meaningless, as SSL has not changed fundamentally over this time and all the Wifi protocols are still supported by today’s routers. That your company would have the gall to sell cards that would be obsolete within a few years is preposterous. Receiving your email about removing support for X2 cards this morning has made me furious.

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I have been a happy Eye-Fi X2 Pro user for a couple of years now, in fact I have two of your cards and on the whole they’ve worked well.

Open letter to Eye-Fi Hacker News 48 points by Hello. Eye-Fi features, like RAW support, geotagging, ad-hoc WiFi connections, and.

#Eye fi hack update#

Direct Mode will also be available for the company's existing Eye-Fi X2 cards via a firmware update available. Eye-Fi Mobile X2 Card (Image courtesy Eye-Fi).

Before getting the Eye-Fi card, I shot raw. Find helpful customer reviews and review ratings for Eye-Fi Connect X2 4 GB Class 6 SDHC Wireless Flash Memory Card EYE.